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Talk to us about a system

Enquiries are read by an engineer, not by a sales desk. Expect a reply within one business day (Mon–Fri 09:00–18:00 EET/EEST (UTC+2 / UTC+3)).

Direct channels

Email
support@oneptgrupposauhing.comGeneral and project enquiriesprivacy@oneptgrupposauhing.comData protection requests
Telephone
+372 5551 4827Mon–Fri 09:00–18:00 EET/EEST (UTC+2 / UTC+3)+372 5691 9650As filed in the Business Register
Registered office
1PT Grupp Osaühing
A. Puškini tn 43
20609 Narva
Ida-Viru maakond
Estonia (EU)
Registered office. Visits by appointment only.

Registry code 11481296 · VAT EE101404152

Verify in the public register

Send a message

For anything that is not a project scope — administration, an existing engagement, or a data protection request.

How we use these details. 1PT Grupp Osaühing (registry code 11481296, A. Puškini tn 43, 20609 Narva, Ida-Viru maakond, Estonia) is the controller. We use what you send only to answer this message, on the basis of GDPR Art. 6(1)(f) — our legitimate interest in responding to business correspondence. No consent is asked for and none is relied on. Messages are deleted after 24 months. You may object at any time, or ask for erasure, by writing to privacy@oneptgrupposauhing.com. Full detail: Privacy Policy.

Project enquiry

For companies, public institutions and technology teams. Tell us the scope and we will come back with a written response — a scope, a question, or an honest "this is not work for us".

Organisation
Scope

Indicative window for these answers: 1319 weeks across 6 workstreams. A planning figure, not a quotation — scope and price are fixed only in a signed agreement.

0 characters — 40 minimum. Please do not paste credentials, personal data of your customers, or anything under NDA into this box.

Declarations

Before you send this — how your data is handled

Controller:
1PT Grupp Osaühing, registry code 11481296, A. Puškini tn 43, 20609 Narva, Ida-Viru maakond, Estonia. Contact privacy@oneptgrupposauhing.com.
Purpose:
To assess your project enquiry, prepare a written scope and reply to you. Nothing else — we do not profile you, do not build advertising audiences from this form and do not pass it to anyone.
Lawful basis:
GDPR Art. 6(1)(b) — steps taken at your request before entering into a contract. We do not ask for your consent for this and do not rely on it, so there is nothing here to withdraw; instead you have the right to object under Art. 21 and the right to erasure under Art. 17.
What is stored:
The fields you fill in, the estimator answers you carried over, the page you sent it from, a salted hash of your IP address (kept for abuse handling — the address itself is never stored) and the timestamp.
Retention:
24 months for enquiries that do not lead to an engagement, then deletion. If we do work together, the contract retention period in the service agreement applies instead.
Recipients:
Our own mail and application server only. No advertising network, analytics provider or CRM receives this form.

Full detail, including your rights and how to complain to the Estonian Data Protection Inspectorate: Privacy Policy.

Sending this form does not create a contract. Work begins only under a signed written agreement.

B2B only — what we do not do

1PT Grupp Osaühing supplies IT consulting and software engineering to organisations under a written service agreement. To be unambiguous about the boundary, these are services we do not provide at all:

  • Remote technical support for consumers or home computers
  • Computer, laptop or mobile device repair
  • Password, account or data recovery on behalf of third parties
  • Unsolicited outbound calls or "your device has a virus" support offers
  • Any service supplied to a natural person acting outside a trade or profession

If you have arrived here looking for help with a personal device, an account you cannot access, or a support call you were told to make, this company is not the right place and cannot assist.